If a guard causes physical injury to a customer, who is typically found legally liable?

In scenarios where a guard causes physical injury to a customer, it is common for the client company to be found legally liable. This concept is rooted in the principle of vicarious liability, which holds an employer responsible for the actions of their employees when those actions occur in the course of their employment.

When a security guard is working for a client company and acting within the scope of their duties, the company may be held accountable for any negligent or wrongful actions taken by the guard. This means that if the guard's actions lead to a customer's injury, the client company can be held liable provided the guard was performing their job responsibilities at the time the incident occurred.

Understanding this legal responsibility is crucial for those in the private security industry, as it highlights the need for proper training and adherence to protocols to minimize risks not only to the customers but also to the legal standing of the company employing the guard.