What is the responsibility of a security officer when they observe a theft in progress?

When a security officer observes a theft in progress, their primary responsibility is to report the theft to law enforcement. This is crucial because security officers are not law enforcement officers themselves and typically do not have the authority or training to confront or apprehend individuals committing theft. By reporting the incident to law enforcement, they ensure that the situation is handled by professionals who are equipped to deal with criminal acts.

This approach also prioritizes the safety of both the security officer and others present, as confronting a thief can lead to dangerous situations. It allows law enforcement to take over the investigation process appropriately, preserving evidence and ensuring that any offenders are dealt with according to the law. This procedure is in line with the expectations set forth in the California Private Security Services Act, emphasizing the importance of communication with law enforcement when a crime is witnessed.